By making a purchase on this site you agree to the terms and conditions below.
You have a legal right to cancel your order up to 14 days after you have received the goods. Any item damaged in transit will be rectified free of charge. While all care is taken in the packing and delivery of our items please check upon delivery for any damage and report to driver immediately so we can replace free of charge, failure to do so may incur a charge. Returned items must be in unassembled condition and in the original packaging, there will be a return fee on these items. Full payment must be received before orders are dispatched. Free delivery is to mainland England only, if you require orders sent outside of this area please contact us and we will be happy to provide a quote for you. A signature will be required by someone over the age of sixteen upon delivery. If no one is home on the organised day of delivery or the goods can’t be delivered through an error of the recipient there will be a charge for second delivery. Orders are normally delivered within three to ten days. Delivery personnel may locate your order to a room of choice, but where lifts are out of order or unavailable they are not obliged to carry heavy items up stairs due to health and safety regulations. It is the customers responsibility to check that the size of the item ordered is physically able to fit through doorways and into lifts. Images on our site are as accurate as possible but may appear slightly different due to light. Products made from natural wood can differ slightly in colouring, knots and grain. These are not deemed to be defects as it is a natural product.
This website is owned by Fern Furniture UK Ltd, Golding Rd, Sevenoaks. Company number 11299661